Primovio LLC (“Primovio”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in connection with our software consulting services, including onboarding implementations for legal case management systems and custom software solutions for law firms.


1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us:

  • Contact details (e.g., name, email address, phone number, business address)

  • Company and project information (e.g., firm size, case management system in use)

  • User credentials for software integrations, where applicable

  • Feedback, questions, and communications with our team

b. Automatically Collected Information:
When you interact with our website or online services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Usage data (pages visited, time spent, etc.)


2. How We Use Your Information

We use collected information to:

  • Provide, manage, and improve our consulting and development services

  • Customize solutions for your law firm’s case management systems

  • Communicate with you regarding your projects, inquiries, or support needs

  • Comply with legal obligations and protect our legal rights

We do not sell your information to third parties.


3. Information Sharing

We may share your information:

  • With trusted subcontractors or vendors working on your project under NDA/confidentiality terms

  • When required by law, subpoena, or regulatory process

  • In connection with a business transfer (e.g., merger, acquisition)


4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.


5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request that we delete your information at any time, subject to any legal obligations we may have.


6. Your Rights

Depending on your location, you may have rights under data privacy laws, including:

  • The right to access, update, or delete your personal information

  • The right to object to or restrict certain processing

  • The right to data portability

To exercise any of these rights, please contact us at: privacy@primovio.com


7. Third-Party Services

Our website or services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.


8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our website with the “Effective Date” at the top.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

Primovio LLC
Email: info@primovio.com