Primovio provides consulting and technical services that may include:
Onboarding and implementation support for case management platforms
Custom software development, integration, and automation
Technical advisory and process optimization for law firms
The specific scope, deliverables, timeline, and payment terms will be detailed in a separate Statement of Work (SOW) or services agreement between you and Primovio.
You agree to:
Provide timely access to relevant information, systems, and personnel necessary for us to deliver services
Respond promptly to requests for feedback or approvals
Ensure any third-party systems you authorize us to work with are properly licensed and in compliance with applicable terms
Unless otherwise specified in a written agreement:
You retain ownership of all client data and pre-existing materials you provide
Primovio retains ownership of its pre-existing tools, code libraries, and methodologies
Any custom code or deliverables developed specifically for you under a paid engagement will be assigned or licensed to you as agreed in the applicable SOW
Both parties agree to keep confidential all non-public information received from the other party in the course of the engagement, and to use such information solely for purposes of delivering or receiving the Services.
You agree to pay all fees as outlined in the applicable SOW or invoice. Unless otherwise specified:
Invoices are due within 15 days of the invoice date
Late payments may incur interest charges at the lesser of 1.5% per month or the highest rate allowed by law
We reserve the right to suspend Services for non-payment
Primovio will perform Services in a professional and workmanlike manner. However, we do not warrant that any software or implementation will be error-free or uninterrupted.
To the maximum extent permitted by law, our Services are provided “as is” and we disclaim all warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.
In no event shall Primovio be liable for:
Indirect, incidental, special, or consequential damages
Loss of profits, revenue, or data
Damages exceeding the total amount paid by you to Primovio in the 6 months prior to the event giving rise to the claim
These limitations apply regardless of the legal theory under which a claim is brought, and even if Primovio was advised of the possibility of such damages.
Either party may terminate a service engagement or SOW with written notice, subject to any minimum terms or termination fees outlined in that agreement. Upon termination:
You agree to pay for all Services rendered and expenses incurred through the date of termination
We will return or destroy your confidential information upon request
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., Texas], without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or our Services shall be resolved through good faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in [Insert County/City, e.g., Travis County, Texas], in accordance with the rules of the American Arbitration Association.
We reserve the right to update these Terms at any time. The updated Terms will be posted on our website and will become effective upon posting. Continued use of our Services after such changes constitutes your acceptance of the new Terms.
For any questions about these Terms, please contact:
Primovio LLC
[Your Company Address]
Email: legal@primovio.com
At Primovio, we’re dedicated to helping law firms of all sizes streamline their processes and reach new heights of success. Our comprehensive SaaS solutions and consulting services are designed to empower your firm and move it forward at full speed.
